May 6, 2024 – Commenting on recent activity

2 min read

Updated on November 11, 2024
  • General
    • 🐛 Users were having trouble clicking the back arrow in the mobile application so the team increased the size to reduce frustration issues trying to navigate the application quickly.
    • 🐛 Attach document on mobile was opening photo and not the file selector. This was resolved and now users can easily load documents, take a photo, or pick a photo from their camera roll without issue.
    • 🐛 Notes not being removed from the list just after delete confirmation
    • 🆕 Updated design of Access and Sharing to make it easier to understand which medical profile elements the user is giving access and permission to edit.
    • 🆕 Users are now able to comment on any of the recent activity items. This helps families have conversations around things like a change in medication or a past visit.
    • 🆕 The edit buttons for profile information were moved to the bottom of the page to the action bar so that users could find those actions in a consistent place across the app and desktop view.
    • 🆕 Text filter, or search, was add to the top of large dropdown lists like physician specialty or a list of known vaccines to help users find the information without having to rely on scrolling.
    • 🆕 The activity feed now shows the users profile photo with the activity so that users can more quickly scan for activity by a specific users.
  • Medical Profile
    • 🐛 Users who entered the generic medication name will now see this show up in the application in the expected place.
    • 🐛 The search for patient portals is somewhat complex. We found some inconsistencies and applied some fixes, but there may be more that can be addressed. If you have suggestions or suggestions, please share.
    • 🆕 When launching the Chat Assistant on mobile, the browser  Not focusing on the ask a question on load for mobile for chat on mobile
    • 🆕 When retrieving medical records from a patient portal, the entry for No Known Drug Allergies and No Know Allergies will not be added to the allergies list. Rather, if that value is retrieved, our Primary Record won’t show an entry in Allergies. The reason for this change is that if someone is scanning the list of profile records and see entries in the Allergies resource bucket, it can be misleading to users.
    • 🆕 Patient portal refreshing can take up to 3 hours due to the nature of healthcare EHR systems constraints. We’ve added more feedback to the user about the process so that it’s more clear what the application is doing and when it’s complete.
    • 🆕 The application was offering users the option to request a patient portal if no results showed, but many users were searching the right terms and reviewing results but still not seeing their healthcare system. Now users will see the option to submit a request as they search, regardless of the number of results returned.
    • 🆕 When navigating the patient profile items like medications and conditions the application shows the user the count of items in the tabs as they navigate. For medications, the count that was being shown was the total number of active and inactive medications. The user experience wasn’t appropriate if the user was only expecting to see 4 active medications and see more than for. The label has now been updated to say what that count represents.
    • 🆕 One of the more useful features of reporting was the ability to create a shareable link to quickly render a report at the time the user requested it. This feature was found under the Shared Reports tab and wasn’t easily understood. The reports now present the user with the option to view a report or generate a link (QR code) in the same place.

💡 We’re committed to customer success and simplifying medical information for individuals, families, and agencies that support them. If you don’t find what you are looking for, please let us know at support@primaryrecord.com or (317) 210-0644.

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