Information sharing through patient portals is still in its early stages. Often, information found on the portals is not in a shareable format and is unable to be pulled over as a whole into Primary Record.
When this happens, you may get fragmented or incomplete data. In those cases, we recommend using the information pulled as a foundation to tell your story. Use contextual notes and add details as you see fit to fill in any gaps as needed. You can also download and attach files to the elements in your Primary Record as you see fit.
