If you no longer want a Primary Record account, you can delete your account. Consider transferring ownership of profiles if you no longer want to manage a Medical Profile but want to maintain the medical information for that person so that you don’t lose the information.
Important: If you manage multiple Medical Profiles, you’ll get an alert asking you to confirm you’re ok deleting all profiles.
- On a mobile device or computer, open a browser, and sign into Primary Record.
- Click Account > Account Information > More > Delete Account.
- Click the boxes next to the Medical Profiles in your account to confirm that you want to delete those accounts.
- At the bottom, click Yes, Delete account.
- Your account is deleted.
Once you delete your account, Primary Record will delete your information, but your activity information will remain according to the app’s terms and conditions.
