Contact support for Primary Record

< 1 min read

Updated on November 9, 2024

If you have any questions or need help, you can contact Primary Record for support.

Contact support

  1. On a mobile device or computer, sign into Primary Record
  2. Click Support.
  3. Choose the type of support you want to use:
    • Help Center: You can find answers to many of your questions in the articles.
    • Send email: Send an email to the support team.
    • Send SMS: Send a text message to the support team.
    • Schedule support call: Available during 9 AM – 5 PM Eastern Time.

💡 We’re committed to customer success and simplifying medical information for individuals, families, and agencies that support them. If you don’t find what you are looking for, please let us know at support@primaryrecord.com or (317) 210-0644.

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